PRIVACY · PERSONAL DATA

Privacy Policy

This Privacy Policy aims to inform users of the Hoovora website about the collection, use and protection of their personal data, in accordance with applicable data protection regulations.

01

Data controller

The controller of personal data is SOLNEGRO CONTENIDOS, operator of the Hoovora brand.

02

Personal data collected

Hoovora may collect the following personal data, depending on how the user uses the site:

First and last name
Email address
Information provided through contact forms
Data required for the creation and management of user accounts
Non-banking billing data

Hoovora does not collect or store banking data under any circumstances. Payments are processed exclusively through a secure external provider (Stripe).

03

Purpose of processing

Personal data is used for the following purposes:

Managing requests made through the site
Creating and managing user accounts
Providing the services offered by Hoovora
Managing payments and billing
Providing support and user assistance

04

Recipients of data

Personal data may only be shared with service providers necessary for the operation of the site, such as hosting or payment providers. Under no circumstances will data be sold or transferred to third parties for commercial purposes.

05

Data retention

Personal data will be retained for the time necessary to fulfil the purpose for which it was collected and for as long as an active relationship with the user exists, unless a legal obligation requires retention for a longer period.

06

User rights

The user may exercise the following rights at any time:

Right of access
Right of rectification
Right of erasure
Right to object
Right to restriction of processing
Right to data portability

To exercise these rights, the user may contact us through the support form available on the site.

07

Cookies

The site may use technical cookies necessary for its proper functioning. If analytical or measurement cookies are used, the user will be informed and will be able to manage their consent in accordance with applicable regulations.

08

Security

Hoovora implements reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

09

Modifications

Hoovora reserves the right to modify this Privacy Policy at any time. Modifications will be published on the site and will take effect from the date of publication.

10

Applicable legislation

This Privacy Policy is governed by applicable data protection regulations in the country of establishment of the data controller.